Congressman Michael McCaul

Representing the 10th District of Texas

Hurricane Harvey Resources

Rescue Operations:

Federal, state, and local search and rescue teams are operating 24/7 to reach those stranded in flooded areas. Integrated search and rescue operations by federal, state, and local teams are engaged and aligning the right skills with the search and rescue needs as they are identified. FEMA has more than 1100 Urban Search and Rescue (US&R) personnel working to save lives in south Texas.  National US&R teams are located across the United States, trained and equipped to handle structural collapses and swift water rescues.

A surge of boat resources are available for the state from National US&R teams, Customs and Border Protection (CBP), Department of the Interior (DOI), and United States Coast Guard (USCG). USCG is using shallow-draft vessels to provide search and rescue assistance in flooded areas, while Coast Guard aircrews conduct damage assessment overflights and search and rescue patrols. As of yesterday, the federal government has confirmed rescues of more than 2,000 multi-person cases in the Houston-Galveston area.
 
State and local officials are asking those in the impacted area to please remember:
  • Stay calm, do not panic.
  • Do not go into your attic – rescuers from the air cannot see you.
  • Safely seek higher ground if able to do so; get to a safe place.
  • Safely mark your roof to be seen by the air. To get rescuers’ attention, wave sheets, towels etc.
If you feel your life is in danger, call 911. First responders are not responding to requests for assistance received through social media, so if you cannot get through to 911 at first, keep calling.
 
The U.S. Coast Guard (USCG) has also stated that if you are in need of immediate rescue you can call them at the following numbers:
  • 281-464-4851
  • 281-464-4852
  • 281-464-4853
  • 281-464-4854
  • 281-464-4855
The Coast Guard also has an additional nine teams on site doing shallow water rescues. More information on USCG rescue operations is available on their website at: https://www.news.uscg.mil/Texas/.
 
For more information about Hurricane Harvey, go to: www.fema.gov/hurricane-harvey.
 

Red Cross Assistance Hotline:

1-800-733-2767

FEMA:

To register for Individual Assistance:
www.DisasterAssistance.gov
Registering online is the quickest way to register for FEMA assistance since the event will last several days and the full scope of damages will not be evident until the storm has passed. It’s all in the FEMA App. Download it here: https://www.fema.gov/mobile-app.

If you do not have access to the internet you may register by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). If you use 711 relay or Video Relay Service (VRS), call 800-621-3362 directly. The toll-free telephone numbers will operate from 6 a.m. to 10 p.m. seven days a week until further notice.

The Disaster Distress Helpline is a toll-free national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to a disaster.

·         This multilingual and confidential crisis support service is available to all residents in the United States and its territories.

·         Call 800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

U.S. Department of Housing and Urban Development:

Read HUD programs designed to assist disaster victims here.

U.S. Small Business Administration:

https://disasterloan.sba.gov/ela/

United States Postal Service:

https://about.usps.com/news/service-alerts/welcome.htm

NFIP:

How to file a flood insurance claim under the National Flood Insurance Program (NFIP)